W H A T
So, there was this supposed deal saying I could switch to AT&T, get an unlimited plan, trade in my S25 Ultra, and receive a full $1300 trade-in credit to get an S26 Ultra. I dropped my phone on April 3rd, but for some reason, the credit still hasn't been applied. I understand the activation fees, but the surcharges? Really? And why am I getting charged for the "free phone"? Also, I called, and the agent said I would only get $500 on the unlimited value plan, not on the extra or premium. I was told I would get credit on an unlimited plan; there was no disclaimer that it was only for premium. She also said I wouldn't get the full credit if I didn't switch before the credits were applied. So, do I switch now or not? How do I even know if I'll get the full credit on unlimited and that they're not lying again? That's so vile of them...