A Little Sexism from the Mormons?
(Mostly a joke; our (presumably) Mormon salesman was chill.)
My husband and I had a few Vivint systems installed earlier in the month. I am happy with the installation and technology services. Hell, I’m even happy with our sales rep. He was polite, as personable as a salesman can be, and genuinely made me want to ask if he was part of the church before I even was aware Vivint is based in Utah (special interest).
Anyway. Here’s the point. Salespeople do what salespeople do. I knew there’d be some “hidden” fee or something we weren’t fully aware of when signing. The salesman didn’t do a great job explaining our obligation to Vivint versus that to Fortiva, but, tbh, we didn’t read the fine print either. We take responsibility.
What I was unaware of until now, though (because I just sat down to budget next month), was that I was given no admin access to our account. I can see our cameras but do not directly have access to our billing. The credit line is in my husband’s name, so that being the case for Fortiva makes sense. But, for me to show as an “admin” on Vivint’s app but then having zero access to billing online? That’s weird. For the technician to automatically label the house in my husband’s first and last name? That’s weird. For panic alerts to automatically go to him (until I spoke up and asked for them to come to me (I work in town; husband doesn’t))? That’s weird. My job literally just allows me to be more accessible in an emergency or to deal with billing, whatever the case. Why assume everything only goes (and should be named after) him? Call me a crazy feminist, dismantle the patriarchy, whatever – but that’s odd and frustrating. Living in a man’s world :)