u/CoffeeNo5933

▲ 1 r/Strava

I have asked support (zendesk email) a week ago how to change the email on my account, because I lost access to the old domain email. Every time I go to change the email, it tries to send a code to the old email. The DNS on that email does not even resolve any more.

The best I got was some link sent to me which just directed me to sign in again with my old email (hint: same problem, code to email)

How can I get some support to change the email on my account? I've been a paying subscriber for almost 10 years!

I am just following the documented advice on support (https://support.strava.com/hc/en-us/articles/216918817-How-to-Switch-to-an-Email-Password-Login-for-Google)

  1. If you have lost access to the email linked to your Strava account and are unable to reset your password, please contact us directly to resolve this issue.
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u/CoffeeNo5933 — 17 days ago