NPTEL exam clashing with university exams and no proper support
I’m honestly really frustrated right now.
I registered for an NPTEL exam by paying around ₹1000+, but the exam date ended up clashing directly with my university (KTU) semester exam. My NPTEL slot is at 8:00 AM and my university exam is at 9:30 AM on the same day — which is practically impossible to manage without risking my main exam.
What’s worse is that there’s no clear system to handle this kind of genuine clash. Students are expected to just accept the loss of money if they can’t attend. For many of us, ₹1000+ is not a small amount.
I’ve mailed them with proof (hall ticket + timetable), but there’s no guarantee of a response or resolution. It feels unfair that students are not given flexible options when it’s clearly not our fault.
NPTEL is supposed to support learning, but situations like this just add unnecessary stress.
Has anyone else faced this issue? Did you get a slot change or refund?