So I had this order with a client that started 3rd of April. The client seemed very kind & easy to communicate with. We were talking about how the project is going and I sent him snippets of it as I was making it and he always was very pleased with the progress saying I'm doing amazing etc. I delivered 7 days later,on April 10th. The client said he would review tomorrow. After that message 8 days passed without review,with him login in daily to extend review time and on the final day he asked for a revision. I didn't really bother with that until I read the revision requirements. The revision basically required a major change in the project that he previously said wasn't a problem because he would change it himself after delivery. However I tried really hard to find a way to work around it because the client was kind and I didn't want to cancel. I worked on 1 of the two things he wanted to change, finished that and then went on the big change he needed me to make. I spent about 20+ hours trying to make it work but it was pretty much impossible,I woud have to recreate the entire project just to make it work. I messaged him about that and he ghosted me for 2 days. I tried more to make it work one way or the other but the way the project was structured nothing else would fit like the original sample. I messaged again, saying I've spent a significant amount of time and can't find a solution unfortunately. That any other solution would require a complete rework of the project and we should decide if we want that or a mutual cancellation. He replied pretty much in a minute and said it's okay we will go on and cancel. We cancelled mutually & he said I did amazing & it's not my fault on the cancellation box. I then replied to the chat saying good luck and giving him advice on how to make it work and then I blocked him. Which as it seems was a very very bad idea. The reason I blocked him was because he mentioned he would put another order after that,and seeing how he treated my time & effort and also how low the gig was priced I thought I would have to protect myself and my gig from any future orders with this client. He then went on and left a stunning 2.7 stars review saying "he is good just not the right fit. He also blocked us after cancellation ". This is obviously because he got hurt cause I blocked him, but this is extremely unfair and shouldn't be allowed. I emailed support right away giving them the details and just hope maybe this review can be taken down,since I only got a few reviews and he tanked my score now. I spent over 60 hours on this project,and basicall got ghosted a total of about 2 weeks to hopefully earn 32$ after tax. And in return I got destroyed because they got butturt that I blocked them after. I have a tiny bit of hope that support can help but based on past experience and what I read here I'm pretty much fucked.
PS: it was my mistake for pricing my gig that low. I wanted a few more reviews to boost my gig and I thought that was a good way to attract clients. But I ended up attracting people who have incredibly unrealistic standards for what they are paying for. Just to give you a comparison,I also sell my services on other platforms and my orders usually are between 250-500€...So the difference is insane,and of course the high paying clients are professionals and respect my time and effort. I was already thinking of leaving Fiverr, if nothing happens with this review I'm pretty much done with them.