u/Chance-Sector4229

accidentally shipped the wrong item to a buyer so i immediately accepted the return. the buyer never sent the item back and the funds were released to me. today I got the buyers items back from the other person I sent them to. I reached out to get her address so I could send the items and now she wants to reopen the case with Mercari to get her money back. I just wanted to do the right thing by each buyer and send them the items they bought. now it’s getting overly complicated**. as a seller what do you think my continued responsibility is to the buyer ?**