u/CertainFee8258

I tried riseai because the store credit idea sounded smarter than doing standard discounts. The customer side experience is clean and I do think it looks more premium compared to basic points systems. Problem is it didn’t really change customer behavior for us. People just didn't really use it, and my niche is something that would make sense for me to have a loyalty app. Meanwhile we’re still taking the hit on margin every time someone redeems. After a few months it just started feeling like another cost without much upside.