H2O Audio Tri 2 Pro says music loaded, but files show as “00001” etc. and won’t play
Hoping someone here has used the H2O Audio Tri 2 Pro Multi-Sport with Playlist+ because I’m losing my mind with this thing.
I can actually get past the earlier “switch to memory mode” problem and get to the loading screen. The app acts like it’s loading music successfully.
But afterward:
- the tracks in the library just show up as “00001,” “00002,” etc.
- when I hit play, there’s no sound
- USB memory in the app still shows 0.00GB / 0.00GB
- sometimes the loader screen says “BT no connection” even though BOTH the app and my iPhone Bluetooth settings show the device as connected
- device page says connected
- firmware is already up to date
So I’m confused whether:
- the files are failing to transfer correctly,
- the storage isn’t mounting properly,
- the device isn’t actually entering memory mode,
- or Playlist+ just isn’t working correctly on iPhone.
Has anyone successfully used Playlist+ on the Tri 2 Pro and actually gotten music to load/play from internal memory? If so, what exact steps worked for you?