u/CardiologistOk3233

Hi all,

I rarely use Amazon, and this may be a silly question, but a while ago my parents ordered a Bloodborne artbook for my birthday, and just today morning, the seller Erdgodebooks randomly decided to cancel my order for no apparent reason.

(Looking back, I should have taken a deeper look into the seller and should have seen the horror stories with the seller, oops)

Even though Amazon says that my parent's card have not been charged for the order, but when my parents checked their purchase history on their bank account, and the money hasn't returned yet, as Amazon took the money on the day that we ordered the book.

What should I do?