u/CaptainnNero

Hello! May concern ako regarding UB points, dumating na kasi yung SOA.

Based sa SOA yung available points ko is around 500 but yung earned points/adjustment ko is around 2700. And may points redeemed/adjustment na 2185 eh wala pa naman akong nire-redeem.

Upon check sa online banking ko sa points history, wala naman akong transaction, so di ko alam bakit may redeemed. Dapat ko na ba i-raise yung issue sa UB mismo?