u/CalpoVeil

Hello, I hope I can get some help with this as Apple has not been very helpful. I’m trying to log into my Brother’s ICloud account who recently passed away to see what he had in his phone but when I put forgot password it’s asking me for the passcodes of old phones that my mom and dad had but they do not remember it so I need help. I went into Apple store they told me that they would have to reset the phone like it’s brand new and all the information would be lost. I haven’t tried Account Recovery yet, as i’m scared the information will all get lost if i do so. Maybe that’s what i need to do? Can anyone help?