u/CRASHBERNDICOOT

Hey y'all. I'm new to cricut but I've already encountered a problem. I got a cricut explore 5 and when I send any project to the cricut the go button flashes like it's ready but does nothing when I press it.

For some reason my laptop won't connect to it via Bluetooth, just USB. My laptop has no problems connecting to other Bluetooth devices. It DOES connect via Bluetooth if I use the app on my phone. But even on the app I encounter the issue with the Go button.

I've reset my laptop, removed and reconnected to the cricut at least 3 times, unplugged the cricut and plug it in after a few minutes. I'm not sure what else I can do.