Hello, our enphase system was installed on our property (Maryland if that matters) in December of last year with PTO in late March. Within the first 3 days we had 1 microinverter go out. I reached out to Enphase who said the unit was faulty and sent me out a new unit under warranty. Our installer, Freedom Forever, had a 25 year labor/workmanship warranty so I scheduled for them to come out (soonest they were available was next week). Well, I found out a week or two ago that Freedom Forever filed chapter 11 bankruptcy. When I've reached out to the company nobody picks up (no surprise there) so I am not sure whether or not they'll actually come out and replace the microinverter.
I've called a few local Enphase approved repair companies and they've all quoted me $250-500 to replace my one microinverter. Enphase informed me that they reimburse contractors $200 + $25/microinverter for making these repairs, but none of the 4 companies that have responded are familiar with that procedure.
My options seem to be:
- Live without the microinverter working on one of my panels
- Pay $300-500 for a company to come out and replace my one microinverter
- Pay $500 for Enphase to come out and replace the microinverter. They have a program that's $500/year for unlimited warranty replacements.
Does anybody have any advice on what we should do? Should I spend the $500 on Enphase in preparation for another microinverter to possibly go this year?
Our System:
35 iq8+ microinverters & 35 q peak duo l-g6 410 panels
IQ Combiner 4