u/CC9797

Binge Pass ends early at beginning of month

Has anyone else experienced their Binge Pass ending early? Mine always disappear at the of each month, even when there are many days left to view. Ex. borrowed the Great Courses on April 30., watch a couple of 30 minute sessions and on May 2, that borrow is no longer there even though the pass should last for 7 days.

update - History was incorrect as well, not showing recent watches. Cleared cookies, logged out/back in a couple of times, shut down chrome and finally the laptop. Hoopla had replied to my query, suggesting some of those steps e.g. clearing the cookies. When logged back into laptop and Hoopla the Great Courses borrow and history were back.

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u/CC9797 — 12 days ago