Begging for a Visible Human to Help Me! 🙏🏼
New Visible customer here. Two days ago, I spent 9 hrs transferring my phone from T Mobile before giving up and requesting human help on here. Someone from Visible saw my post and called that same night and fixed my issue that did require a human’s assistance. I almost cried from relief. Today I’m trying to do the same for my husband (who is very ill) and who purchased a Visible phone and once again, it’s a nightmare. I’ve been through Visible’s bots and online-only Chat Agents for hours to no avail. I’ve lost over two days already and would really like to spend Mother’s Day with my family SO if a representative from Visible sees this post, I am on my knees begging you to respond ASAP with a DM address I can give my phone number to for a human’s assistance. Thank you.