Operator who fixes expensive problems quickly
Everywhere I’ve been, my edge has been bridging technology and people.
I grew up broke, liked working with my hands, solving problems, and gaming with my friends. Started building computers from parts because I couldn’t afford not to figure things out myself. Somehow that turned into getting paid to do it. (Crazy to me still)
That led into AV systems, support, then MSP operations, and leadership.
Made a lot of mistakes along the way learning how to hire, lead people, grow teams, and build structure that actually works under pressure.
Over the years I’ve been:
- Director of Operations for an MSP through exit
- Director of Technology & Strategy in healthcare
- Interim COO on a global device deployment
- PE-backed CEO
- Interim CRO
- Interim COO in legal and horology businesses
Most of what I do comes down to this:
when companies grow fast, things break. Communication breaks. Accountability breaks. Processes break. Good people get burned out. Leadership loses visibility.
I’m good at walking into that chaos and building operational clarity.
A few things I’ve done:
- Helped scale and exit an MSP
- Cut a projected $8M infrastructure deployment down to under $2M
- Stabilized multi-market healthcare operations with 90+ associates
- Lead a $1.2M operation into a $4M exit
- Built SOPs, KPI systems, reporting structures, and leadership accountability across multiple organizations
Not really interested in sounding “corporate” on here. Just putting this out there because I know there are owners and operators in this sub trying to grow without everything falling apart around them. (Everything is fine meme)
If you’re looking for help with:
- Operations transformation
- Turnarounds
- Change management
- Leadership structure
- Process/accountability
- Scaling without operational collapse
Let’s have a conversation.
West Palm Beach, FL
God Bless