u/Broad-Illustrator923

Whenever i’m playing random fills on fortnite im able to hear other people but they cannot hear me. My microphone icon on the game doesn’t move whatsoever but when i switch to an xbox party the microphone works just fine. I switched to a different wireless headset and it worked perfectly fine. I’m not sure what to do. I’ve tried to update the firmware but the synapse application won’t even recognize the headset along with the .exe force update. It won’t let me proceed because it’s not pickup up my headset. I really don’t wanna have to buy a new one as the headset works perfectly fine except for when i’m talking in game chat. Does anyone have a solution ?