u/Brilliant_Top5279

What to do if a feature is non-working during 7 day trial

I just got an SUV from Carvana and the heated seats feature does not work on the driver side. Do I call and let a rep know? Could I get money off or have them pay? Its not ideal to pay the $100 deductible for a car I just got ( have the Carvana care thing) if I was promised a feature that is non-working but is that the only option I have? Any advice would be great.

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u/Brilliant_Top5279 — 2 days ago