u/BostonNU

I was trying to help my roommate get his BlueBikes $5 yr Boston low income membership. Initially uploaded his Bunker Hill CC financial aid award letter. Rejected! Contacted support and their live chat insisted that they needed the FAFSA from student aid.gov and that it must include his name, school and academic award year. Only his name appears on that but all 3 are on what we already submitted. What idiots on that Live Chat