u/Boss_Bitch_82

Computer Lag During Zoom Calls
▲ 2 r/Zoom+1 crossposts

Computer Lag During Zoom Calls

Hi folks -

I've tried to troubleshoot so many things and I still can't figure out why I have such a reduction in performance - both the Zoom call performance and overall computer performance - when I'm in Zoom calls. I've got AT&T fiber internet and according to speedtest.net, I have upload speeds of 106.7mbps and download speeds of 84.64mbps.

My laptop specs are:

Processor: 13th Gen Intel(R) Core(TM) i7-1360P (2.20 GHz)

Installed RAM 32.0 GB (31.7 GB usable)

Graphics card Intel(R) Iris(R) Xe Graphics (128 MB)

Storage 197 GB of 954 GB used

I have turned off all the startup apps I can, I have tried cancelling processes during calls, I have no tabs open in browsers, I have installed all updates and restarted, I have turned off AI use on my laptop...by all accounts, things SHOULD WORK. What am I missing?
Thanks!

u/Boss_Bitch_82 — 17 hours ago