So, after a having the new Ring Battery Video Doorbell Pro 4k (newest gen) for a day and a half, I had to return it to Amazon.
Set it up no problem, connected it to my Ring Chime Pro (2nd gen) which is close to both the router and the outside door. Copied the settings from the doorbell it was replacing, so that I knew what worked.
Worked fine until a day later when live view would stop after about 5 seconds then the reconnect screen would appear. There wasn’t any pre roll either?
Notifications also stopped sending and motion recordings would stop also after about 5 seconds too.
Checked my RSSI and it was 45, battery was fully charged too. Rebooted my router, uninstalled the app, reinstalled it, reset the doorbell, still the same.
I have 1TB internet and an eero Pro 7 mesh system set up with fantastic speeds all around the house. Even outside I get great speeds.
Eventually deleted the doorbell and started setting it back up again like it was new….same thing happened again!
Put my Ring doorbell which it was replacing back on. Worked perfect!
So, after all that, do you think it was possible that it could’ve been a faulty unit I had? Thanks.