u/Bitter_Regular1434

Hey everyone, just wanted to see if anyone has experienced this issue with their Curv 2 Pro.

One of my two mop pads consistently fails to lift. It goes down fine while mopping, but never comes back up when I pause cleaning or switch to vacuum-only mode. The weird thing is, it does lift sometimes when the robot detects a carpet, so the mechanism itself isn't completely dead.

The problem always occurs with the same mop pad (flexi arm mop), which rules out a mounting issue.

What I've tried so far:

  • Reattached both mop pads multiple times
  • Restarted the robot
  • Factory reset

None of it helped. I've recorded a video clearly showing the defect. Does anybody know how to fix it?

https://reddit.com/link/1szx790/video/tr90bc2h5cyg1/player

reddit.com
u/Bitter_Regular1434 — 14 days ago