u/Big-Crow4152

This is definitely not universal, many elderly people are delightful or at the very least polite

But I've been in customer service for going on ten years now and the way some older people act makes my blood boil.

I've been screamed at, told to go fuck myself, all the usuals and that's just water off my back but the way rude elderly people think they can talk down to me, treat me like I'm stupid, say absolutely vile things, and just hide it behind the 'oh I'm just an senior citizen' half baby talk voice pisses me off

Today, what set this off, I was helping someone figure out a return that hadn't been processed. I explain that we'll need their information and might need them to come in. Once we get to the other side of complain/whine island I get some more info and this old hag finally tells me that her purchase AND return was done AT ANOTHER FUCKING LOCATION????

I explain that she'll have to speak with that store about her refund since, you know, IT WAS AT THEIR STORE

"Oh, ok, I'll talk to them. I guess you just don't know your job"

I just tell her to have a nice day and hang up while she's still yammering.

Same generations that need constant coddling and praise for existing but treat anyone younger than them like idiots

Being older isn't an excuse to treat people like garbage. -SIGH-

Thank you