u/Big-Builder-9252

Chase is holding my money hostage!

I had to cancel a cruise that was fully paid for, which left me with a large positive balance. I contacted Chase asking about how to retrieve the money. I was told the I would either recieve an email with 2 to fill out a form for electronic transfer or they would send me a check in 7 days. I told them I would prefer electronic transfer and they said they had no control over which method would accure. On top of that I had my bank account linked to Chase.

I feel Chase is dragging their feet to use my money.

Needless to say I will be canceling my Chase account as soon as I have my money and will never use them again!