Problem with Hik-Connect in desktop - attendance records
Morning everybody! Would really appreciate to get some help in this matter. I'll introduce you:
I use an access control terminal DS-K1T321MFWX to register attendance of the employees (+40 people).
I used to see all the attendance records through the desktop app but 3 things are happening since yesterday:
1- Most of the filters have dissapeared. I used to see filters by department, id and a couple more options i don't recall right now.
2- The critical issue: There are missing attendance logs. I can see them in the mobile app but not here, more or less half of the records are missing.
3- Also critical and annoying since I use this for my control system: The scheduled reports come empty.
Anybody else going through this? Anybody nows how to fix it or who to talk with?
Thanks you all in advance, hope we can sort this out!
Have a great day.