u/BeccasBump

My children are 5 and 8 (with ADHD, so somewhat emotionally immature) and keeping them engaged / on task during phone calls with my co-parent is a nightmare. Even in the course of a five-minute call, they either get bored and grumpy, or incredibly silly and out of control. Phone calls aren't court ordered, but I understand CP's reason for wanting them and would like to facilitate them if I can. Is this an age thing or an approach thing? Any experience to share, please?

Apologies in advance if this is a stupid question, I have no idea what I'm doing.

I have submitted a subject access request to my local authority. My understanding is that they are expected to comply within one month (which can be extended by a further two months if it's particularly complicated, which it shouldn't be).

Their auto-response stated the following:

>Unfortunately, due to the high number of requests we are currently receiving, we are experiencing delays in the completion time for some requests of around 6 to 12 months. The Information Commissioner’s Office is aware that many councils are facing similar issues, and we are working hard to reduce these delays. 

Should I still be chasing this up / escalating after a month, or would the regulatory authority just go, "Yeah, they say they can't, so they don't have to"? I'm in England if it makes a difference.

Thanks for any help.