To RMM or not RMm
I work for a mid to large sized msp in the UK. We’ve done many acquisition in the last years and are now unifying more of our stack. We have an automation team using Rewst to automate many things, and use Datto RMM.
I was tasked with looking into other solutions, because its time to look beyond Kaseya. We’ve been very well received by Ninja in their community and we are looking at N-able too, but something keeps gnawing at me. Are we making a move we should not?
I hear more and more about Intune getting faster and results via scripts and apps, the check in times are less now and policy activate within minutes, combined with all our clients are on Business Premium or better as thats our minimum stack. We’re also in Microsoft internal intune programs and recently heard about changes coming to Intune that allow more flexibility with PowerShell and alerts.
Should we even be looking at RMM now, or just supplement what we miss with Intune, CIPP, and Rewst? We’re already on the Microsoft Stack for our edr too, most of our software is installed via Intune.
If you’ve tried this, let me know how you feel now. I’m worried any choice for any RMM is one I might regret in a year.
Ta