Anyone else having issues with support?
I have an old account associated with D&D Beyond that only had a Twitch login method. I deleted my Twitch many years ago, so it's impossible to access the account. I sent in a ticket about it to support, they said they could just link the account to the WOTC account I made. I told them that'd be great. Next day, nothing. Realized I forgot to unlink a burner D&D Beyond account from it (joining a new campaign) so I did that and I replied to my ticket to let them know. 5 days go by, still nothing, I prodded them again with a reply. That was 2 weeks ago now and there's been no progress.
This is insane. I know I was a bit late to unlink the burner account, but I'm just really frustrated. I have the burner account linked to another login method now so I at least have a way to access the campaign, but I'd rather use my older account.
EDIT: And yes, I saw the warning that they have a large ticket volume and I understand that. It's just that I DID get a reply originally, very fast after my report, but there hasn't been any response to the ticket since when they specifically requested me to make an action, which I replied to.