Hello people 🙋🏻♂️
As the title said, I’m currently planning to expand my small car detailing business and would really appreciate some feedback from this community.
At the moment, I operate a mobile (door-to-door) detailing service where I travel to customer’s homes. I’m now considering opening a physical shop while continuing to offer mobile services as well.
I’ve started doing some groundwork, researching locations, studying the market and I’m planning to attend a professional detailing course to further improve my skills and service quality.
The shop I’m planning won’t be very large, it will be a medium sized setup that can accommodate around 4 cars at a time. My goal is to keep it efficient while still delivering high quality results.
From a customer’s perspective, I would love to understand what really matters to you when choosing a car wash or detailing shop.
For example:
- What kind of pricing structure do you find reasonable or attractive?
- What do you expect from a waiting area (comfort, WiFi, refreshments, etc.)?
- What level of service or attention to detail makes you return?
- Do you value speed, quality, convenience, or all of the above?
Would you still consider mobile detailing or do you prefer going to a physical shop?
Also, if you have had particularly good or bad experiences with detailing services before, I would really appreciate you sharing what stood out.
My goal is to build a business that truly meets customer expectations, so any honest opinions or suggestions would be extremely helpful. 🙏🏻