Handling interview language barrier?
We've had a few interviews already and are getting the hang of it. For reference, we have interviewed 3 au pairs from cultural care, all who had level 4 english.
Sometimes the language barrier can be a little bit challenging though. I'm not necessarily worried about it when the aupair is here because being immersed in the language will probably get them ramped up quickly and being able to use gestures in person will make things easier to communicate but it's a little bit challenging to figure out things in the interview(eg. what do you like to do for fun yields very basic responses because they can't express themselves well in English).
How did you get to know an aupair over a video call if their English was limited?
Did you guys mostly use chat to ask questions and use a video call for a more personable experience?
How challenging would communication have to be before you disqualified an aupair?