
How Battlenet Authenticator Saved my Account
Hello, Gmail is CRACKING DOWN HARD on being able to Login to our Gmail accounts now 👉EVEN IF you have the Password😬 So. Even if you have just been "logging in" with your PASSWORD and things "seem fine" I
HIGHLY👈 HIGHLY👈 recommend you get your SET of 8 Digit Backup Verification codes BACKED UP its only a matter of time before you lose it.
Attempting to Login through Devices I previously logged into or same WiFi,
didn't matter. Gmail is also forcing 2FA as ENABLED during "UPDATES" even if you turned it off. I still am unable to recover the E-mail that was associated with my Diablo Immortal account. And i dont think I ever will.
I could still play Diablo Immortal, but I knew once I got a NEW Device I was done. During trying to recover my E-mail that is associated with my Diablo account the following were the ONLY options.
#1 They asked for one of the 8 digit backup codes. #2 The 2nd option was to send a link TO THE EMAIL YOU LOST but couldn't get into which is RIDICULOUS. #3 3RD and final option was to send an E-mail to another Gmail account entirely, and wait 5 days for a chance in hell to continue recovery.
After researching this FOR HOURS I learned most accounts are never recovered. Again, even if it was on a Device you previously used, same WiFi.
I also learned there is 0% Technical support for such issues. Its all automated.
So again get those backup codes backed up. And make make sure you have a recovery E-mail associated with your Gmail that FORWARDS all your mail to it
That last step is where I messed up, I assumed I already did. So check.
Now to the part how Battlenet Authenticator Saved my Account.
I never verified the E-Mail associated directly to my Diablo Immortal account.
I saw an option to CHANGE my E-mail and it let me do it WITHOUT having to verify through the E-mail I lost it was me. With one caveat, in order to switch to the NEW E-MAIL I had to verify (finally) through the NEW E-MAIL it was me. I highly reccomened enabling 2FA on Battlenet Authenticator, worked for me.
I also added an answer to a "secret question" in BA and added my number.
BTW: This all started because I CLEARED my GOOGLE Accounts on my Device. There was an in shop google:iap error in the game itself I was trying to fix.
Hope this helped someone.