My return time for my turo was 12:30 with a 30 minute grace period. I was returning to the airport, so that takes a little time. I got it in the airport garage at 1:09 and “checked out” on the turo app at 1:17pm. The host charged me $40.00 for returning late. I cleaned and washed the car for him as a courtesy, I returned the car cleaner than it was when I got it. It was so clean he could literally give it to someone else without having to do a single thing to it. I also received the car 30+ minutes late at pick up, because his workers were late dropping the car off, so me and my dog were just in the garage, looking crazy.
Mind you, the oil needed to be changed, the registration sticker was expired, and I had to pay to plug the tire!
I just feel like it was such a slap in the face, and he refuses to reply to my messages or cancel the invoice.
Please note, he is the only person I have rented from on Turo and he praises me on how good his car looks when I return them.