Watch me try to recover my microsoft account
I’m making this post to document my attempt to recover my Microsoft account and to share updates on the process.
My account was compromised after I downloaded what I thought was a free game, which turned out to contain malware. After that, my security information was changed and I lost access to the account.
I’ve already gone through Microsoft support:
- One earlier request was reviewed and closed
- A later case confirmed the account cannot be recovered due to the security changes but i replied to that email disagreeing
- I also spoke with a support agent who checked with their internal team, but the final response was still that recovery isn’t possible and I would need to create a new account but i also replied disagreeing
I’ve seen some people online say they were able to recover their accounts after multiple attempts or escalations, so I’m continuing to try and see if there is any possible review or escalation path left.
I’ll be updating this post as I go through the process in case it helps anyone else in a similar situation or if anyone has advice that could help. (yes i did use chatgpt for this post i dont think i can summerize it in a way that is easy to understand)