

▲ 3 r/GoogleSupport
Hi, I’m seeing a prompt on payments.google.com asking me to update my payment method to receive a ₹1,306.02 refund.
The issue is that I cannot find any transaction in my Google Payments activity that matches this amount.
Here’s what I’ve already checked:
- My recent Google Play purchases (Just Google One)
- Payments activity history (no transaction equals ₹1,306.02)
- No recent refund emails mentioning this exact amount
Details:
- The refund appears under “Update payment method”
- It specifically says it will refund ₹1,306.02 to a selected method
- My Google Play balance is currently ₹0.00
I’m confused about:
- What this refund is actually for
- Why it’s not tied to a visible transaction
- Whether this could be a combined refund or something else
Has anyone experienced something similar? How can I find the exact source of this refund?
Thanks!
u/AttentionAsleep1136 — 15 days ago