u/AstraeaMoonrise

Ok I’ll preface this by saying I probably need more time to get used to it, having come from an upright shark (NZ801EUT)

I’ve just received my Miele guard L1 Cat & Dog Flex, it came with two heads - the air turbo brush( Turbo brush STB 305-3 ) and a head that is called Suction nozzle SBD 365-3 where you press with foot to switch between carpet and hard floor.

Firstly I did not realize the expectation is that you’re supposed to switch heads depending on what you’re vacuuming - do people really do that? My home has: tiled downstairs with large low pile area rugs, laminate bedrooms also with area rugs, bathroom tile floor with a couple of mats, and a carpeted stair case.
So to switch between heads is not good for me.

I tried using the Suction nozzle SBD 365-3 on my area rugs but it’s really hard to push and pull on it - and on the very small rugs and bathroom mats it’s simply impossible to vacuum at all because it’s too powerful and suctions it up, even in the low setting.

That’s another thing - it’s pretty irritating to have to switch between all the suction levels so much.

Then the turbo brush works ok on the big area rugs and carpet but apparently you’re not meant to use that on the laminate floor or tiles so that’s just pointless.

I’m honestly annoyed as I did hours of research and apparently still got confused by the fact there are different versions in different countries of the same vacuum and different places get different heads (WTF)

My shark upright - I just plugged it in and pushed it and it had a small button on the handle to switch between carpet and hard floors and you could adjust the suction so it wouldn’t be too powerful for a small rug or mat and it just worked great!

I can’t understand why anyone would choose a vacuum where you have to switch heads all the time.

The Miele is also incredibly loud when vacuuming the stairs with the hand held furniture nozzle.

I’m hoping I get used to it.

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u/AstraeaMoonrise — 6 days ago

Hi all,

My location: Netherlands EU

I’m looking into purchasing my first Miele vacuum and it looks like the better models are now called Guard L1s.

I was wondering if there’s someone here who has purchased the top model - the comfort titanium - who also has fluffy pets. Does it work with cat hair?

It’s obvious Miele recommends the L1 Cat & Dog version for pet owners but for some reason they don’t offer that with all the bells and whistles of the top version. I want the hepa filer that comes with the top version, and the automatic floor type detection etc.

My home is a mix of flooring - tiles, carpet, area rugs and laminate. My cats are long haired birmans.

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u/AstraeaMoonrise — 10 days ago

Purchase advice wanted: EU (Netherlands)

Ok so my corded shark NZ801 has been smelling with a burning smell for quite some time, and recently the red light turns on whenever it's used on any (low pile) rug. Now it seems like it's barely suctioning. Still works fine when using it without the head part for stair-cases and such though!I have given it an excellent clean, replaced filters, cleaned the rollers etc, there's no blockage. The motor gets hot but i'm not sure if that's normal or not.

I'm thoroughly annoyed about this and looking to switch brands, but I really liked the following features with the shark:

  1. Bagless
  2. The anti-hair wrap tech (most important) - this worked so well compared to my older Dyson
  3. Very very simple to take apart to clean

I am looking for a replacement powerful upright vacuum and the most important thing to me is not having a roller that gathers up all the hair - it is so gross to me to have to cut it out. I do prefer bagless.

My home is a mix of floorings - carpeted stairs, area rugs, tiles and laminate. I did like how the shark had a button to switch between the hard floor and the carpet. But I am really annoyed that it didn't even last 5 years.

So, any suggestions?!

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u/AstraeaMoonrise — 13 days ago

Help! I’m trying to verify my ID (even though I’ve done this before so it’s a bit annoying having to do it again more than a year later) but I can’t get through this screen.

I’ve tried:

  1. granting access to camera and microphone on safari, chrome and the Etsy seller app
  2. re-installing the app
  3. tried on my iPad but get exact same problem which is weird as my iPad is basically factory settings
  4. turned my internet off and tried with 5G

I don’t know what to do, I don’t have a webcam on my computer and I can’t figure out why I’m getting this “couldn’t access camera” message.

I’m using an iPhone 13 and an iPad Pro.

Also is it normal to have to do this every year?? I live in Europe. Thank you

u/AstraeaMoonrise — 13 days ago