$1000 Hertz Toll bill
Hertz charged me over $1,000 in toll fees and I have no idea what’s going on. So I recently rented a car from Hertz for 2 months and got hit with over $1,000 in toll charges. The crazy part? They have detailed records of every single toll when it happened, where it happened, everything. Looks very official and documented.
The problem is I never went through those tolls. Not even close. I did use tolls twice during my rental (two specific round trips from Jersey City to New York), and I’m fully owning up to those. But the rest of them? I have zero knowledge of them. I wasn’t there, I didn’t drive those routes, and I have no idea how these charges ended up on my account.
I’m currently disputing it with them and sending over all my evidence, but honestly this whole thing is insane. Has anyone else dealt with Hertz overcharging on tolls like this? Any advice on how to escalate or get this resolved faster would be really appreciated.