u/Aromatic-Apple-9597

Hey everyone,
I need some advice. I chose the 3-installment payment option for my pledge, but there was already a problem with the first payment — the money was taken from a different account than it should have been.

Now I’m thinking about cancelling the pledge, but I’m worried about losing the money that was already charged. Has anyone here been in a similar situation? Did the company refund the payment and successfully cancel the pledge?

I’d really appreciate hearing about your experience before I contact support. Thanks!