Provider says Invisalign is denying my refinements??
Hi All! I have Invisalign thru my dentist (would not recommend lol it’s been an annoying process) and I just finished what was supposed to be my 3rd and last refinement. However my bottom teeth still are not straight. My dentist is claiming they can’t give me any more refinements because Invisalign said so. However when I look it up it says Invisalign doesn’t have a limit on refinements if the teeth are still not straight. I signed a contact before treatment and paid before and it said nothing about refinement limit. I’ve tried to push back on this but they remain firm Invisalign won’t let them unless I pay a $1500 fee for a new treatment plan. Has this happened to anyone? How can I legally push back on this I am very upset after paying thousands that my teeth still are not straight!
For context , I’m pretty good about wearing my aligners but my dentist changed 3 times over the course of my treatment so I don’t think they were properly tracking my results.