u/Any-Kaleidoscope6702

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Hi, everyone. I would like to ask if there are alternative documents that an employer could submit to process SSS MBRA, aside from municipal/PSA copy of live birth with OR?

We've tried processing the SSS reimbursement as separated/AWOL and using an ultrasound report, pay slip/ proof of credit of advance payment, and COE however it still gets rejected.

We have a lot of cases of employees who resign after their maternity leave and had receive the advance payment of SSS benefit from the company but won't provide their employer the necessary requirements to process the SSS reimbursement.

We've reached out with SSS as well however it seems that they can't provide yet a best course of action.

Thank you so much in advance.