Not really sure what happened, but I use Screenbeam adapters to convert my coax lines into Ethernet for multiple devices in my place and they all suddenly stopped working as of last night. Been talking to support about it, one of them was trying to convince me that they pushed out a firmware update that is “phasing out” XB7 gateways and is apparently making it so my XB7 no longer supports MoCA even though it has been working fine for 2.5-3 years. Another person I spoke on the phone with said that was incorrect and that it’s my Gateway hardware failing and I need a new unit or an upgraded unit. Is anyone out there in a similar situation as me who can chime in? If that’s true, that’s extremely unprofessional of Xfinity to just phase people out of using that function that’s built into the box.
They said I can just get a new XB8 box for free but it still screams to me that they’re trying to push for upgrades I don’t need.