Bought an Ola S1X+ 2 years ago and honestly, at this point I deserve an honorary technician certificate from Ola. After 20+ service center visits due to faults in my scooter from motor to system failure to bms, I can now fix basic issues myself because apparently that’s part of the ownership experience.
But the real masterpiece was the battery. Around 3 months ago, my scooter’s range dropped to under 10 km. Ola said, “Cells aren’t balanced, software update will fix it.” After 5 service center visits and zero updates, the solution magically became: “Leave your scooter for 2 months for battery replacement.”
Fast forward after 3 months of dropping my scooter in the junk yard. no scooter, no battery, no updates, no calls answered. I’ve visited the center 3 more times, but their system proudly says “in progress” and battery is in Bangalore.
So basically, I didn’t buy a scooter. I subscribed to a long-term patience test with occasional burning my petrol to visit their service center and ofc from the last 3 months I am taking local bus to reach my office.
Ps - I also get to visit kaylana lake as it's nearby the service center. So why not.
Can anyone now advise me what to do in this case ?