UPDATE:

We believe we've improved the multiplayer latency issue. In order to improve the multiplayer experience, we've had to temporarily disable The Festival of Ages in Age of Empires IV. We'll update when we're able to bring this back online and how we account for lost event time.

In the meantime, please do report any issues you may have through Customer Support: https://aoe.ms/Support

We're aware that players are currently experiencing widespread multiplayer latency. We are currently investigating as our top priority.

We will provide updates as we have them.