TBNT for my AA in person today =(
I am feeling extremely sad. I will say I liked their process it was simple and short(maybe too short?) No one on one. Everyone was really nice and seemed authentic I know American has a certain " " about that. I do have another CJO from another airline but I don't financially know I will be able to take on that one. I didn't understand how the ppl from the other airline I received my CJO from felt after the in person TBNT but I feel awful and soo disappointed. I thought I did really really well so the part of not knowing where you went wrong is frustrating. I was fully ready to commit and jump into this lifestyle and the bases American have were all pretty reasonable to me. =((
Everyone had on their blazers and dark colors for the most part. Some ladies had their hair down. It was A LOT of men.
The process:
- The initial assignment write a few sentences after watching a powerpoint of why what you learned will make you successful in the role. You'll have just less then 8 minutes to do that activity.
- They split you into two groups. You'll do both activities-- > 1 activity you just read the announcement card, push and pull the beverage cart, Unlatch something in the overhead compartment and strap yourself in the jump seat.
The other activity you are split in 5 groups and in the group of 5 or 6 ppl you are given a card. You'll have to work with your team to put them in order of importance and then once thats complete you have 60 seconds in front of everyone to say how you would deal with the situatuon (I.e. A customer is upset you are cutting them off drinks) how would you handle that ...Real situations that could happen on the plane and THATS IT.
After they split you in two groups if your name is called first... Thats the end. The rest stay back to do their drug testing and background check.
Good news to those who interview next week they are looking to hire and fill for May so be ready to start immediately. I guess it just wasn't my time. =(