Delay in Refund with jio airfiber
Hello all,I ordered an jio home air fiber and the agent himself came to my home and charged an upfront 1200/- charges(did kyc and all he's trusted) and said the fiber will be installed with in 2days.
But unfortunately it's been 5+ days still I didn't get jio fiber installed,so I immediately walkthrough the nearest jio service centre and they said they're facing an material shortage that's why the delay.
So I said cancel my installation,they did actually but according to t&c money has to be refunded within 7days from the date of cancellation but it's been 15 days I still didn't get my money.
I mailed to their customer care and all,they're mails are auto-generated(nothing useful) what's the wisest optn someone could do in this situation?
Thank you!