u/Alternative_Mindset

We moved on the first. We transferred service addresses. Pretty simple right?

Yeah it's been about as simple as finding a fiberglass splinter.

The app didn't receive the transfer order. It shows we aren't members. We call to get it fixed, they keep playing it off as our fault or an issue on our end. Then they want to make us sign up again even though our mobile account is on the first one and they won't transfer that to a new account WITH the wifi.

We've been customers for YEARS. This is ridiculous.