u/Alternative_Ad9806

Had this camera for about 3yrs with the occasional disconnect error iv22-2004 was on Cam plus so the error wasn’t frequent about 1-2 a year now I got more cams to save money I upgraded to the Cam unlimited now the doorbell cam pro does connect no matter how many times I power cycle my router or the chime or delete and reinstall the camera to app still doesn’t connect. It must be a backend server side issue they have not fixed. I check recent firmware for it and it s from 2023 that is pathetic. They are aware of this issue for years and haven’t fixed it and still selling the product WTF. I cancelled my cam unlimited but it doesn’t expire till June so I’m stuck with a useless doorbell cam for almost 2 months. After the plan expires I plan to reinstall and put it on a separate cam plus plan before but if that doesn’t work I’ll have to get a different brand which sucks bc I wanted them all on the same app! Come on WYZE do better! If you disable power saving and tun off motion detection just to get it to connect then what’s the point and the batter won’t last 6 months smh…