u/Alli_Inferno

▲ 19 r/Outlook

Hi everyone!

I use an outlook email and am always signed into my account with my iPhone or on my laptop. It randomly logged me out yesterday and I can't remember my password. I'm trying to get it to text the number it has on file and it says "Try another verification method. That verification method isn't working right now. Please try another method." Not sure what to do. I'm still logged into my account on my laptop, so I'm wondering if I can try to figure something out that way? Also, a bunch of my phone contacts were deleted too. This has been very frustrating and I'm hoping to figure something out. Please let me know if you have any ideas or suggestions, it will be greatly appreciated.

Thank you!!

UPDATE: I tried logging in again on the mail app and it let me reset my password this time and allowed me to finally login. I'm hoping that it doesn't log me back out but I think maybe Microsoft has resolved the issue. Hopefully you guys got your accounts back too!!

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u/Alli_Inferno — 16 days ago