u/Alive_Road_1526

Ive been working register for about a year now and I have a love hate relationship with it. For one, Im familiar with and get along with all the regulars and even a good bit of the regular dashers. Whats hard for me is when there's call outs and you have to be register and a hybrid of OP work, usually only a 2nd shifter problem...and by no means are door dash orders hard to do either once you're familiar with the store itself and the abbreviations. But its having to work at 2pm when all of 1st shift is leaving, having the new deli crew slowly come in one by one (not slow themselves but as in how they're scheduled) and the MOD having to be everywhere at once with only yourself as MR and expectations to keep doordash calm while still doing other tasks is what makes register work a mental hassle. But the REAL issue i personally have (which i need to work on) is my patience with intitled, irritated, intoxicated or confused customers/dashers. I will have not even clocked in yet and someone will make a verbal cue for me to come over to them so they can shove their phone in my face while they simultaneously talk to someone on a seperate phone or another dasher. What's worst is the Doordash maintenance for orders, I've done orders for doordash, grubhub, ubereats, etc but only doordash orders are wrongfully delivered or stolen and will continue to have several following dashers to retrieve an order no longer in the system WITHOUT REIMBURSING THE CUSTOMER OR DRIVERS WHO WASTE THEIR TIME so it leads to frustration all around the board. Dashers being confused due to language barriers or are simply new to this and getting annoyed with the situation and wawa policy, customers calling the store to yell at and complain to MOD's about an order made before they even clocked in yet, and not a single message or communication from doordash services, true hellspawn. Despite this I still love working for wawa, I've worked with people from all 3 shifts and have no drama whatsoever (alteast none regarding me that im aware of) and have made good work-friends with everyone. The job and expectations are pretty simple for the most part, I just think understaffing and outside drama effect the shifts to an unnecessary degree. "Gotta have a wawa" is an understatement for my local community