u/Alientron

Does Enterprise reimburse cost for vehicle towed and paid out of pocket?

Had to pay out of pocket for towing -

Vehicle’s check engine light went on and immediately dashboard started flashing, stalling the vehicle during a stop. Vehicle was stuck and unable to move (no shoulder) and blocking a 2 lane road in an area with no cell service (1 highway central CA coastline).

CHP had to have us towed ASAP because we were a hazard. The tow was to the nearest town/hotel and that is where we were able to call to arrange with Enterprise to get a new vehicle etc.

Does anyone know if this tow is something that can be reimbursed by Enterprise? The nice agent when I picked up my replacement vehicle said he wasn’t sure and said it sounds complicated lol

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u/Alientron — 2 days ago