Item: Chanel Dad Sandals
Seller: Hannah
Price: 150 USD (shipping included)
Factory: Undisclosed
Link to album: NA
My Thoughts / Concerns / Things to Check:
My overall impression says its a good rep, pleasantly surprised by how they look. It’s my first time buying so I wanted to check with the community their thoughts on this pair. My only concern is how the mirror to an auth.
Buyer buys a item from me
I inform the buyer via Vestiaire App chat that I will be shipping the item within the week
I download the label via the Vestiaire App. Pack the item well. Drop it off in Vestiaire listed Mondial Relay locker.
Fast forward to today, buyer tells me the box is empty aka the item is missing despite me, wrapping multiple layers of tape around the box to be sure it’s protected.
Buyer files a claim on Vestiaire. I file a claim on Vestiaire app as well.
I’m not sure how this happened but I want to be compensated for my time and the item I shipped that was in good condition.
I’m now awaiting Vestiaire to contact me but their customer service says they are conducting the investigation on my behalf.
Any one have the same experience?